British Red Cross - Support Line

If you feel lonely, worried or need access to food and medication, we can help.

Call free and confidentially, 10am to 6pm daily on 0808 196 3651.

The British Red Cross support line provides support in more than 200 languages, supporting people who are lonely, worried, and finding it difficult to access food or medication in the UK.

The safety and security of our people and those who we support is fundamental to our work at the British Red Cross. Our client/user charter and policies protect all our service users, staff and volunteers.

If you need help during this difficult time, our support line volunteers can provide (where possible):

  • Emotional support
  • Local support services
  • Wheelchair and other support services
  • Covid information and practical advice

The Red Cross helpline is available 10am-6pm daily. For support outside of these hours 24-hour emergency help is also available.