Disclaimer & Terms of Service

Thank you for visiting our wellhub platform made available to you at this website, which is accessible through tablets, cell phones, personal digital assistants, connected televisions, and other devices (collectively, the “Service”). Your use of the information, materials, text, images and other content on the Service is subject to the terms and conditions below, which we may be revised from time to time without notice. Please read these terms and conditions carefully.

BY ACCESSING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE “TERMS AND CONDITIONS”).

The Service should not be construed as medical advice, nor is it a substitute for the advice of a company doctor or a User’s own personal doctor or health professional. wellhub makes no warranty that use of the Service should be construed as health advice on any health-related topic. THE INFORMATION AND MATERIALS CONTAINED ON THE SERVICE ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THIS SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE AND TREATMENT.

It is advised that you seek the advice of a physician before beginning any physical exercise regimen, routine, or program, including participating in the activities shown on the Service.

THIS IS PARTICULARLY TRUE IF ANY OF THE FOLLOWING APPLY TO YOU:

  • CHEST PAIN OR PAIN IN THE NECK AND/OR ARM;
  • SHORTNESS OF BREATH;
  • DIAGNOSED HEART CONDITION;
  • JOINT AND/OR BONE PROBLEMS;
  • IF YOU’RE TAKING ANY MEDICATIONS, ESPECIALLY CARDIAC AND/OR BLOOD PRESSURE MEDICATIONS;
  • HAVE NOT PREVIOUSLY BEEN PHYSICALLY ACTIVE; OR
  • DIZZINESS

IF YOU FEEL ANY OF THE PHYSICAL SYMPTOMS LISTED ABOVE WHEN YOU START YOUR EXERCISE PROGRAM, YOU SHOULD CONTACT YOUR PHYSICIAN IMMEDIATELY.

The information contained in this Service is for general information purposes only. The information is provided by wellhub and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Service or the information, products, services, or related graphics contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

To the fullest extent permitted by law, we shall not be under any liability to you or to any third party for any loss or damage which may arise in connection with the use of or the information contained on this Service. In any event, we will not be under any liability to you or to any third party in connection with the use of or the information contained on this Service for any loss of or damage to profits, business, revenue, contracts, opportunity, goodwill, savings, interest or data or for any indirect loss or damage or for any consequential loss or damage or for any punitive or exemplary damages, in each case whether actual or anticipated, and in each case howsoever caused, including misrepresentation, negligence, other tort, breach of contract, breach of statutory duty or otherwise. Nothing in this paragraph shall limit or exclude our liability for death or personal injury caused by our negligence or for fraud or to the extent otherwise not permitted by law.

 

Third Party Providers/Partners that we work in association with: We work closely with various third party providers such as the health professionals, charities, and government organisations to provide our services. This is necessary to ensure that we have a range of quality and reliable content and services designed to meet the needs of our Service Users.

The Service provides content and links to websites and services maintained by Third Party Providers/Partners.  Wellhub provides this information as a convenience to users and disclaims any responsibility for the information provided by these organisations and any products or services offered by them. Wellhub does not make any warranties or representations that any linked services/sites will function without error or interruption, that defects will be corrected.

A relevant third party provider may use details provided by you in a contact form to respond to your request.  In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.

Through this Service you are able to link to other websites which may not be under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the Service up and running smoothly. However, we take no responsibility for, and will not be under any liability for, the Service being temporarily unavailable due to technical issues beyond our control.

 

User Accounts: In order to access certain areas of the Service, you will create a user account and login (a “User Account”). You may never use another party’s User Account without such party’s express written authorisation. You agree that all information which you provide through the Service in connection with creating your User Account or otherwise is current, accurate and complete. You are solely responsible for all activity that occurs with respect to your User Account. You are solely responsible for maintaining the confidentiality of your User Account and keeping the username and password to your User Account secure. You agree to notify us immediately of any security breach or unauthorised use of your User Account. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorised use of your User Account.

 

Use of Content: The text, images, data, illustrations, files, audio and video clips, designs, documents, and other materials and content (collectively, the “Content”) on the Service is our property and may be protected by copyright and other restrictions. Copyrights and other proprietary rights in the Content may also be owned by parties other than us. You may not copy, modify, distribute or otherwise use any of the Content, except for your personal and non-commercial use. Please note that we may withdraw any Content from the Service at any time in our sole discretion.

 

Information Collected and Stored Automatically: We may automatically gather and store the certain information about your visit so that we can monitor the use of the Service in order to make improvements and better serve visitors. Other than to contact you with follow up information or in order to provide products and services or information regarding our products and services (such as newsletters) to you, this following information may be collected and stored: email address, phone number, physical contact information and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;

  • User Account information, such as user login and password information;
  • The location and IP address from which you access the Service;
  • The name of the domain from which you access the internet;
  • The type of device, browser and operating system used to access the Service;
  • The date and time you access the Service, duration and stop time of such access;
  • The information about any person or entity from whom you were referred;
  • The pages, files, documents and links that you visit; and
  • The internet address of the website from which you linked to the Service.

 

Cookies and Web Beacons: We may also set cookies, which are small pieces of information

 

User Submissions: You agree that any information you provide through the Service will be truthful, accurate and complete. All information that you submit to us through the Service shall be deemed and remain our property and we may use, for any purpose, any ideas, concepts, know-how or techniques contained in such information. We have no obligations regarding such information or otherwise specifically agreed to in a separate writing or required by law. You acknowledge and agree that you will not provide any information or material to us or the Service that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another person or entity.

 

Receiving E-mail: We may, from time to time, send you an e-mail about your User Account. From time to time, the Service may be inaccessible or inoperable for any reason, including equipment malfunctions, Service updates, maintenance and repairs and causes beyond our control or those that are not reasonably foreseeable.

 

Security: Transmissions over the Internet are never 100% secure or error-free. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Matchup may use certain trusted third parties to help us provide, improve, protect, and promote our services. These third parties will access your information

 

Entire Agreement: You agree that these Terms and Conditions constitute the entire agreement between you and us with respect to your use of the Service. You agree that these Terms and Conditions supersede any other agreements between you and us with respect to your use of the Service.

 

COMPLAINTS

If you have a serious complaint, which was unable to be resolved via customer services please contact our support team at support@wellhub.info.