External Support Services

GamCare - Peer Aid Supporter

Gambling problems and dependency can create challenging and complex issues in someone’s life. Many clients have fed back to GamCare that a key part of their journey of recovery is connecting with others in similar situations in order to share experiences and support one another.

Peer Aid is a new service that will provide one to one and group support to individuals harmed by gambling, alongside the support and treatment they receive from GamCare, by connecting them with Peer Supporters who have personal experience of gambling harms and have moved into recovery. The programme aims to ensure that individuals receive holistic support to address their specific concerns, and to help them build a strong foundation for recovery going forward.

This new service is integrated with GamCare’s support and treatment, as part of the National Gambling Treatment Service. Support will be offered before, during and after treatment through GamCare services in London and surrounding areas. We hope to expand to other areas in due course.

The Peer Aid team is focused on inspiring hope for those starting their journey of recovery, based on shared experiences and insight. Peer Aid is underpinned by six core values:

  • Hope
  • Empowerment
  • Trust
  • Experience
  • No judgement
  • Authenticity

The Requirement for Lived Experience in the Role

Peer Aid is designed, developed and delivered by individuals with lived experience of gambling harms. We hope that this will provide those in need with the confidence and motivation to reach out for help. We know from our own experiences that barriers such as stigma and shame can prevent that call for help. We are determined to tackle each and every one.

Join us as a Peer Supporter

Free training is provided to achieve the Level 2 Award in Gambling Peer Support accredited by NCFE, as well as support for your own developmental goals.