As a Childline volunteer you'll be there for young people when they feel they have no one else to turn to. You'll have a regular shift of up to 4 hours each week at one of our 12 Childline bases across the UK.

Our trained volunteer counsellors listen and respond to young people. Via phone, online chat or email, our counsellors support children whatever's worrying them. They support on everything from bullying and abuse to self-harm and family relationships.

How you'll help children

Our Childline service is a confidential place for children to contact – over the phone or online – whatever their worry. We couldn’t keep the service running without the help of our volunteers.

What you'll get out of it

As a Childline volunteer you’ll get the opportunity to:

• learn valuable new skills
• be part of a friendly team of like-minded people
• be there for children across the country.

Training and support

You’ll receive training to prepare you for the role and a supervisor will be around at all times to support you during and after your shifts. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervision.

Volunteer counsellors receive training sessions over 11 weeks before they get started.

Signing up to be a Childline volunteer is a big commitment and requires training so we do ask people to stay in the role for a minimum of one year.

We’ll also need to do some routine safeguarding checks. It’s nothing to worry about, and we can answer any questions you have about this.

Interested in these roles?

• Find a Childline volunteer role near you and apply. Volunteer today and join our fight for every childhood.