More than 1 in 3 consumers in Northern Ireland shop online regularly but very few think to check if the website will keep their payment details safe and many don’t know about their right to cancel and get a refund.

It has become increasingly important that we know our consumer rights and how to be more vigilant when it comes to online scams.

Sharlene from The Consumer Council NI recently deliver a ‘Shopping Safely Online’ webinar to EA staff. During this session Sharlene offered advice covering

• How to shop online safely and avoid online scams
• Understanding your online shopping rights
• How to complain to an online retailer
• Rights regarding returns and refunds

Please click on the link below to view this webinar

SHOPPING SAFELY ONLINE - CONSUMER COUNCIL NI

For more information on the services offered by The Consumer Council NI please click here - https://www.consumercouncil.org.uk/